Fees, payments, refunds and cancellations

Free of charge

All clients receive an initial phone call for between and fifteen and thirty minutes. This call enables you to find out more about working with me and provides me with an opportunity to make an initial assessment to determine if I will be able to help you.

Fees

Therapy and coaching

My fee structure applies to all work with individual clients and includes, counselling, psychotherapy, therapeutic coaching and coaching.

First session - £75

This lasts seventy-five minutes and includes contracting, assessment and collaboratively identifying your aims - where you want this journey of change to take you.

Sessions - £250 per month – four sessions lasting sixty minutes.

Mentoring, tutoring, and bespoke workshops

Please contact me for competitively sensitive information about my fees for these services.

Payments

I ask for payments to be made in advance either by bank transfer or direct debit into my UK business bank account. I provide invoices and receipts on request.

Refunds

If for any reason you change your mind mid-month for therapy or coaching, I guarantee to refund by bank transfer, any unallocated balance outstanding in your account, subject to my cancellation policy and an administration fee charge.

Cancellation policy

After we have agreed on times and dates when we will meet and I have received your payment, your sessions are secured in my diary and I have committed my time for the fulfilment of our scheduled sessions. If for any reason you need to cancel a session I request that you inform me so that I avoid feeling concerned for your welfare, plus you will not receive unnecessary messages. Cancelled sessions are not routinely refunded. To avoid charges for sessions when you are planning and know your unavailability I require seven days’ notice.

If you have decided to terminate our work I require seven days’ notice to cancel your session.

If I cancel, your missed sessions will not be charged, may be rearranged, added to the end of our time working together, or an equivalent amount refunded.